Services overview
Our complete range of services covers these areas. You can buy into any combination that suits your needs and we can help you define these.
Helping you become an attractive employer
- Identifying and marketing your key strengths as an employer
- Developing a leadership style
- Creating organisational values
- Talking to staff and getting their input.
Managing change
- Restructuring and redundancies and managing other organisational changes
- Handling mergers and TUPE
- Organising outplacement counselling for redundant employees.
Reviewing HR policy and processes
- Auditing and designing core policies
- Developing new policies
- Advice on negotiating in new policies
- Guidance and support on implementing policies.
Targeting and finding the right employees
- Support with review of job descriptions and person specifications
- Advice on selection methods
- Serving on interview panels
- Advice on recruitment agencies, and negotiation of rates.
Defining rewards and Terms & Conditions
- Benchmarking terms and conditions - maternity pay, sick pay, holidays, for instance
- Reviewing pay structures
- Drafting contracts of employment - permanent, fixed-term, temporary, casual.
Managing performance
- Guidance on developing performance standards and objectives
- Understanding and using your competency framework
- Guidance on personal development planning
- Advice on quality control of appraisals and supervisions
- Supervision training for managers
- Guidance on obtaining and analysing 360° feedback, including feedback from clients
- Continuing professional development training for managers
- Training for employees in ‘Making the Most of Your Appraisal’.
Employee development
- Guidance on development planning and evaluation at individual and organisational levels.
- Advice on recommended training providers
- Access to places on Broadway’s service delivery training for staff
- Guidance and support with preparing for Investors in People assessment
- Personal career development training for staff - ‘Getting That Promotion’.
Supporting managers’ capability
In-house training, seminars and workshops for your managers covering all aspects of people management including:
- Leadership and staff motivation
- Recruitment and selection practice
- Performance management, including conducting staff appraisals/performance reviews
- Staff development, training and coaching
- Managing change
- Managing diversity and equality
- Absence management
- Handling disciplinary/poor performance issues
- Team building
- Handling conflict
- Risk assessment and health and safety management
- One to one coaching of CEO/Director or individual managers on people management issues
- One to one coaching of CEO/Director on strategic and service delivery issues
- Briefing, support guidance on implementing all your HR policies and procedures.
Attendance management
- Promoting employee health
- Identifying effective strategies for reducing absenteeism
- Developing timesheets and systems for central recording of employee absence
Working with Trade Unions and staff reps
- Support with setting up recognition agreements with Trade Unions
- Developing clear facilities and time off agreements with Trade Unions
- Advice and guidance on consultative structures and effective negotiations.
Evaluation and Review
Support with setting up ‘hard’ and ‘soft’ ways of measuring the impact of your people management practices, including:
- Exit interviews
- Upwards appraisal feedback
- HR statistics – e.g. turnover, absence, formal procedures, diversity
- Staff surveys
- Events feedback and evaluation
Diversity
- Consultancy and training in diversity in the workplace
- Support with review of policies, strategies and action plans for diversity.